Is Dell Outlet good?! Checking out one of their refurbished laptops…

Is Dell Outlet good?! Checking out one of their refurbished laptops…

Dell Outlet: https://www.dell.com/en-us/dfh/shop/dell-refurbished/cp/outlet

Product in video: Alienware M15 R4

Timestamps:
00:00 – Intro
01:33 – Unboxing
03:25 – Boot Up
05:34 – Looking under the hood
08:14 – Quick Benchmarks
09:25 – Final Thoughts

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44 Comments

  1. Matthew Ratliff on January 14, 2023 at 3:04 am

    my only problem is the prices are crazy for being refurbished

  2. Andrew Woodford on January 14, 2023 at 3:04 am

    I got a Refurbished Motile Laptop and it’s been great for my casual gaming when I can’t bring my PC. Get the money and save the money Danny!

  3. Jaylen Anderson on January 14, 2023 at 3:05 am

    So no-one is going to talk about how that laptop hit 100C during benchmarking? 9:15

  4. Cal S on January 14, 2023 at 3:07 am

    Hey dude did let me get this right Dell know that your doing a show about there REfubs laptops Right ? I think they gave u a staged unit what i mean ether they gave u a unsold unit then slapped some refub stickers on it and reboxed it and i know your night the only youtuber to do something like this . I think mybe have a few of these laptops just for somehing like this sorry .Just what im thinking . Or I could be way off did u have someone els order the laptop that your showing or did they give u that or loan u it ?

  5. Cael 130 on January 14, 2023 at 3:08 am

    I prefer brand new but if I just have to have something used or I know that the person before me took good care of it then I’ll go used. It also depends on the price point for me for the used item. It’s also the risk of the unknown. With new products there is a slimmer chance that there will be issues but with refurbished or used there’s a bigger risk. If the warranty is good or if there is one however and it saves money of course there is less of an issue.

  6. LcZ on January 14, 2023 at 3:09 am

    nise

  7. Starfire on January 14, 2023 at 3:09 am

    Your experience may very. "Results not typical"

  8. Poten on January 14, 2023 at 3:11 am

    could be more informative

  9. Engineering Guy on January 14, 2023 at 3:11 am

    I scored a great deal on their alienware area 51m gen 1. It has a 9900k and 2080 and 32 gigs of ram and I got it for 3200 USD. I think the launch price was around 4200 USD. The webcam doesn’t work but I don’t think much of it.

  10. Logan Rocha on January 14, 2023 at 3:11 am

    I received an almost identical unit as replacement for my AW15R4 under extended warranty. I don’t have per-key RGB but this laptop is everything I could hope for in a mobile gaming PC.

    I wish I knew of Dell Outlet back in 2018 but at least now I know how to find some steals in the future.

    It’s neat that NOAB thinks they’re worth a look even if it’s just a sponsorship.

  11. Van Iyke on January 14, 2023 at 3:12 am

    Clicked your link to the Dell Outlet store.

    Sorry, not sorry, but Dell has to do a better job with it’s pricing AND product option quality.

    I scoped the Precision models and they were still Uber expensive compared with what you’d get for identical specs on eBay.

    Scoped the Latitude series and I was disappointed that what they were pawning off as Latitude grade laptops had the opposite under the hood. But this I mean, if you’re expecting processors of the Intel core i5 or i7 variety, then you are in for some disappointment. They stuffed these refurbs with CELERON processors???

    The Alienware series were still over a $1000 bucks a pop. Twice what you’d pay on other online outlets.

  12. CP's bench on January 14, 2023 at 3:13 am

    i am 10th like bit late🤗

  13. silly wabbit on January 14, 2023 at 3:13 am

    cheery picked refurb, you should ask them to sponsor another and allow you to randomly buy a refurb anonymously at a later date.

  14. ST413FISH on January 14, 2023 at 3:14 am

    Dell outlet has some good stuff. I was eyeing a cheap 2 in 1 laptop a while ago.

  15. Gabe R on January 14, 2023 at 3:14 am

    hi

  16. ahungryzygote on January 14, 2023 at 3:14 am

    Thanks for this video, you’ve helped me make the decision to get a like new refurbished laptop from Dell!

  17. TechThroes on January 14, 2023 at 3:15 am

    +1 for Scratch & Dent. I don’t mind minor dings, as long as the components are working fine.

  18. Gatomon Tailmon on January 14, 2023 at 3:15 am

    Since I used to work for the Dell Referb branch.. Before they farmed it out and laid is all off. Mikey just could not see paying us a real wage. I would be highly wary of any referb system from Dell. Number 1 I know is that there is Zero quality assurance there and they are using under paid personnel and No real full testing anymore. Plus since Dell uses preparatory junk parts Its never a good product to begin with… I am more than certain they shipped you a new one in the box just for a good review. Your rep did a nice song and dance but what dell does is nothing what he told you.

  19. Napoleon's Explosive on January 14, 2023 at 3:18 am

    God help you with a return or if anything goes wrong. Missing power cord: 5 dropped calls, then gave up and went chat, with a rep who couldn’t locate a replacement cord. Then I bought my own, and the monitor had issue with going off when touched, and I want to do a return- they have me filling out a warranty transfer form where I’m supposed to fill in the prior owner? Which I of course I don’t know. They sent me back a form saying the form had failed.
    I’ve never anything from Outlet which didn’t have some issues- chirping desktops, monitors with missing pins.
    Of course they were nice to you and are happy to go into all the things they supposedly do, but they’re just putting on a show. Once they have your money, they think they can inconvenience you into giving up on a return.

  20. Teksers on January 14, 2023 at 3:18 am

    Why in the US you only have 1 year warranty? In Romania/European countries you get 2 years warranty for any product you buy.

  21. dave4shmups on January 14, 2023 at 3:20 am

    Refurbished is fine with me. Great video; I didn’t know that Dell had an outlet store.

  22. oddynuff on January 14, 2023 at 3:25 am

    I’m so grateful for your videos i’ve recently been watching your Offer Up videos and it inspired me to build my first pc to later resell, I have an i5 6500, gtx 1060 6gb, 8gb DDR4, 512gb ssd, 650 watt psu, on an h110 pro motherboard, built the entire system with around $210 USD, runs games like COD, Apex, Need for speed, Red Dead Redemption II, and fortnite at around 80-130fps, I was wondering if anyone could give me an accurate price to sell or how much you would personally pay for this pc 🙂

  23. Danial Hocson on January 14, 2023 at 3:26 am

    Back in the day, their Vostro business line came with capable graphics cards and little to no bloatware, making them decent stealth gaming laptops.

  24. Mika Peltokorpi on January 14, 2023 at 3:28 am

    First problem is, that Dell sent is to you specifically. So I immediately have grain of salt with this.

  25. Jamie Schwalt Chan on January 14, 2023 at 3:29 am

    yay im early, does the king respond?

  26. XxtinboyxX_YT on January 14, 2023 at 3:30 am

    Early asf

  27. Bill on January 14, 2023 at 3:30 am

    And the experience for those that are not sponsored by Dell would be…

  28. Nerd on a Budget on January 14, 2023 at 3:31 am

    Hey everyone! A number of people in the comments have been skeptical about the laptop shown in the video (and rightly so!), stating that the video being sponsored and me being a content creator would mean Dell Outlet cherry picked the perfect specimen to be showcased. To clear it up, I was assured by Dell Outlet that I did recieve a random sample as any other customer would (I specifically asked them about this). There’s no way to prove this, but I wouldn’t have taken on this sponsorship if I didn’t do my own research prior and found that a lot of people have bought good products at big discounts in the past. If you’ve been watching me for any amount of time at all, you should know that I wouldn’t recommend something if I wouldn’t use it myself or recommend it to my own friends and family (which I have!). See here for testimony from people other than me:

    https://www.reddit.com/r/Alienware/comments/saxt1s/is_the_dell_outlet_any_good/
    https://www.reddit.com/r/Dell/comments/jwmars/is_the_dell_outlet_good/
    https://www.reddit.com/r/Dell/comments/931bxk/opinions_on_the_dell_outlet_refurbished_xpss/

    Of course there will be some negative reviews and testimony out there as well, but you get that with any company or product, but keep in mind, people are more willing to leave a negative review than they are a positive one when something works no problem. Dell Outlet has been around awhile, and the main goal of this video was to shed light on it. Whether you buy something from Dell Outlet or not doesn’t affect me at all, I don’t receive any affiliate comissions for driving sales. I’m just doing what I’ve always done on this channel, and that’s to show ways you can potentially save money.

    -Danny

  29. Ajay on January 14, 2023 at 3:32 am

    Great video! Now that I’m going on trips again, really thinking on getting a gaming laptop or mobile device like Steam’s!

  30. Cal S on January 14, 2023 at 3:33 am

    PS I do Love to buy and Sell Refubs laptops and Desktops and my Place of work but I do see the Good like you would us tonight and the bad om which i didnt see but anyway good on the show have a great one 🙂

  31. Mike Barbour on January 14, 2023 at 3:34 am

    nice video but of course they are going to send you a perfectly refurbished unit for a review that will be on yoitube.

  32. Michael Petrarca on January 14, 2023 at 3:41 am

    I have purchased from Dell Outlet and have had no issues. Now, that Alienware laptop just sets me off. I remember when Alienware was cutting edge then Dell purchased Alienware and today it is no better than Acer.

  33. XxtinboyxX_YT on January 14, 2023 at 3:42 am

    Actually first

  34. Cody Croosh on January 14, 2023 at 3:43 am

    Yeah I try to get majority of my parts through Amazon warehouse. Especially motherboards. Most of the time I can save 50% and to be honest I’ve never received a motherboard and was like oh my god yeah this looks used.

  35. Julian Robbins on January 14, 2023 at 3:47 am

    You’re forgetting you’re a YouTuber. I’ve dealt with Dell outlet before. The laptop was in shitty condition. They claimed it passed quality control tests. Explain to me how a nonworking keyboard , a freezing bios, a broken optical drive, broken antennas for the wireless cards and a barely working fan is quality control and tests. Since then, the hinge has broken. I have refurbished the damn PC myself and fixed 99 percent of the issues it had.

  36. Mitchell Dueck on January 14, 2023 at 3:47 am

    It definitely looks like Dell either gave you a new laptop or they cherry picked this one for you. I’m so suspicious of this "refurbished" laptop that I’m now even more hesitant to ever buy from Dell. They just seem super shady.

  37. Michael Livote on January 14, 2023 at 3:48 am

    I’m a huge fan of refurbishing older computers, mainly for use by underprivileged folks who don’t have the cash for a new one. There’s absolutely nothing wrong with buying refurbs, especially if they come from the manufacturer (Apple is king here!). You’ll save a fortune and get a good computer out of it.

  38. El Fedora Usado on January 14, 2023 at 3:51 am

    Video idea: budget permitting, you should anonymously buy another laptop from Dell Outlet, preferably the same model, so you could compare what they hand-picked for you as a YouTuber vs what they would send to a "random" customer.

  39. Danial Hocson on January 14, 2023 at 3:53 am

    Good vid, I don’t think I’ve seen a health insurance card used as a spudger before!

  40. Nikola Karovic on January 14, 2023 at 3:53 am

    Dell outlet laptop….. Pulls out alienware.

  41. Lucas Do3s YT on January 14, 2023 at 3:53 am

    4th les go

  42. Kuya Isaac on January 14, 2023 at 3:55 am

    Love this video and the promotion of being more environmentally responsible, super important.

  43. nestube44 on January 14, 2023 at 3:55 am

    For refurbs, does Dell still try to sneak in the paid warranty when you check out from your cart?

  44. M Ly on January 14, 2023 at 4:01 am

    Hi

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