The future of shopping: what's in store?

The future of shopping: what's in store?

The pandemic has upended the way people buy—online retail has soared as high-street shops and malls close. Brands are now racing to exploit one of the most important weapons in the battle for buyers: their customers’ data.

Read our special report on the future of shopping here: https://econ.st/2Q8XQC2

Read more of our business coverage: https://econ.st/2OsXUw2

Listen to “Money Talks” weekly podcast on markets, the economy and business: https://econ.st/3cC4lor

How online sales are affecting supermarket profits: https://econ.st/3ctYwcE

Are brands turning their backs on Amazon? https://econ.st/3cBLGZQ

How Chinese e-commerce is evolving: https://econ.st/3cyMbnA

Can physical stores adapt to the pace of e-commerce? https://econ.st/38KMCtX

Why are warehouses becoming hot property? https://econ.st/3eJ3dSt

Is e-commerce competition rising? https://econ.st/3tnFBah

Has the “death of the supermarket” been exaggerated? https://econ.st/3eE38jb

The new rules of competition in the technology industry https://econ.st/3vxe33U

50 Comments

  1. Everything Of Indian Cinema. on September 18, 2022 at 4:06 am

    Not everything can be bought online for me because some thing’s I need to shop for in person. Shopping online is great because some people don’t want to leave their homes anymore nor do they want to waste money on petrol. This is the reality of life & a lot of people like it this way.

  2. Peekaboo Street Maceri on September 18, 2022 at 4:06 am

    1,.. .

  3. samadhi Vimukthika on September 18, 2022 at 4:07 am

    It a superb watch. Future of customer journey and it’s impact on the retail effort sand might provide you a hint on how it should be in terms of their DBM, marketing efforts and customization of their business approach. Superb. great learning tool.

  4. samim samimi on September 18, 2022 at 4:09 am

    Bently down all europ

  5. Swldn's Story on September 18, 2022 at 4:10 am

    I’m gonna be taking Economics at A-Level, i’m glad I find these videos interesting

  6. Hannah Manalo on September 18, 2022 at 4:11 am

    great

  7. Macy Mcguinness on September 18, 2022 at 4:13 am

    Hi

  8. Mirek on September 18, 2022 at 4:14 am

    Am I too old for The Economist or are those cuts just too fast?

  9. Jim Ang on September 18, 2022 at 4:15 am

    All these efforts in big data and AI just to scam consumers into buying more useless stuff. Well done capitalism 🙂

  10. Maria Zunker on September 18, 2022 at 4:18 am

    Its so easy to be negative. I don’t see any wrong with companies study high level preferences, nothing secret. Love the engagement and personalized options more relevant to me. Its awesome! Welcome 21century!

  11. General Facts on September 18, 2022 at 4:18 am

    Great insights on the rise of e-commerce business.

  12. wang yi on September 18, 2022 at 4:20 am

    Based in China. Here we have great e-commerce however it also causes many retailer stores to shut down. I do enjoy the convenience of e-commerce but sometimes we got fooled by pics of beautiful models and the quality of clothes is a big issue. This was when I realized the importance of retailer stores where I could touch and feel the material and see if it fits me. However many of them did not survive after the pandemic. So it is a dilemma now.

  13. oh hi there on September 18, 2022 at 4:20 am

    no, i don’t get a buzz or a little tingle of excitement from buying something.
    i get that tingle and excitement from making something instead of buying it. from having a peaceful day, not having to worry about propaganda flooding my feed again. not having to see the nwo narrative unfolding like a rafflesia arnoldii blossom.

  14. lola lbt on September 18, 2022 at 4:20 am

    After watching your video I appreciate your point of view.
    We are a large e-commerce shopping platform.
    Looking forward to in-depth exchanges and cooperation with you.

  15. Mohammad Aamir on September 18, 2022 at 4:21 am

    eating and toileting should also be made online.😜

  16. Andrew Palla on September 18, 2022 at 4:21 am

    Excellent video. Thank you!

  17. Maël Michel on September 18, 2022 at 4:21 am

    What a dystopian world. Brand owned by a bunch of blind CEOs, algorithms entering always deeper in our mind and social media pushing us always farer for material consumption. We are not happier with this frenetic purchasing scheme but poorer and more vulnerable to the system. Capitalism if the perfect trap, designed by humans to catch humans.

  18. Danny Hughes on September 18, 2022 at 4:22 am

    People will ask themselves in the near future ‘why are there a lot fewer jobs in the Service Industry and almost no small businesses’?
    Is it too hard to understand that supporting Amazon and shopping Online drives more nails into the coffins of these local businesses?

  19. gg hh on September 18, 2022 at 4:25 am

    One action needed to keep my business alive is to open and sell online as well as at store!

  20. stylefish curry on September 18, 2022 at 4:25 am

    The mainland Chinese just have no choice to "share" their data anyway……

  21. Grow Your Retail Business Cashflow & Profit on September 18, 2022 at 4:26 am

    great points here. It will interesting to see how the smaller to medium size retailers begin to adapt once everything is opening up!

  22. Negocios Cluster on September 18, 2022 at 4:30 am

    WAS THIS A NIKE AD?

  23. Japonesa on September 18, 2022 at 4:30 am

    Who is buying all this unnecessary stuff 🤔 that’s a better story

  24. Jane Wasnich Roesch on September 18, 2022 at 4:34 am

    My trading journey was a matriculation of highs and lows, literally just like the market. you up, you down. Now I’m constantly up

  25. Jakob Schwarz on September 18, 2022 at 4:35 am

    3:27
    Ok, China is the world leader in e-commerce. Isn’t it obvious that there is a correlation between population size and total e-commerce sales? What about e-commerce sales per capita? That would be much more meaningful!
    If you use statistics, then please use them properly!

  26. E C on September 18, 2022 at 4:35 am

    My teacher asked us to relate this video to the content we learned in economics a level.. I have no idea how to do it !! Can anyone please help ?

  27. Linda Charaf on September 18, 2022 at 4:37 am

    Unbelievable data mining

  28. nova de mesa on September 18, 2022 at 4:38 am

    economist evolves only in China amd US

  29. Hoang Pham on September 18, 2022 at 4:39 am

    Please tell me what is the book that admin mentioned in the video about ”personal customer data” that amazon wrote mentioned at 7’05 to 7’15 minutes. Thank you very much

  30. Paulo Lima on September 18, 2022 at 4:39 am

    Amazing! Cheers

  31. VoiceBoxWithOpposableThumbs on September 18, 2022 at 4:40 am

    Great video. but OH MY GAWD we don’t need any more stuff people! Minimalism is the only sustainable solution that would allow us to share this planet with all the people on it and not decimate the earth’s natural resources. Ditch the global supply chains. Go more local. And only buy what you truly need and can’t repair.

  32. Nika A on September 18, 2022 at 4:41 am

    The climate is going to h@ll in a handbasket. Just imagine countries with more than a billion people are becoming online consumers. More products means, more factories means more Co2. lol welcome to your nightmare.

  33. ilya syvorov on September 18, 2022 at 4:42 am

    「あなたの動画はとても良いですし、メッセージがた

  34. Vivian Oosthuizen on September 18, 2022 at 4:43 am

    We the people needs anti monopoly laws strengthened or else we will end up with little gods not businessmen

  35. Today is Okay on September 18, 2022 at 4:43 am

    Thank you for this informative piece. Super interesting developments 😃

  36. Andres Israel on September 18, 2022 at 4:45 am

    A merchant shall hardly keep himself from doing wrong; and an huckster shall not be freed from sin. Many have sinned for a small matter; and he that seeketh for abundance will turn his eyes away. As a nail sticketh fast between the joinings of the stones; so doth sin stick close between buying and selling

  37. papa 107 on September 18, 2022 at 4:47 am

    Can buy baba share?

  38. Positive Info on September 18, 2022 at 4:48 am

    I miss old days when mall is awesome

  39. Jahleel Davy on September 18, 2022 at 4:50 am

    Kk

  40. seanuz on September 18, 2022 at 4:50 am

    Random question. Can anyone tell me the name of the song they’re playing in the background please?

  41. Kate Hillier on September 18, 2022 at 4:50 am

    I don’t want surveillance stores. Benefits are disproportionately for big tech NOT HUMAN CUSTOMERS.

  42. Jocker Jkr on September 18, 2022 at 4:51 am

    Website will look more like stores and Stores will look like websites

  43. Malena Harrison on September 18, 2022 at 4:52 am

    Why to buy anything if we wont go anywhere.We should all stop feeding big companies

  44. Eugene bruh on September 18, 2022 at 4:52 am

    bruh

  45. cches030 on September 18, 2022 at 4:52 am

    Not sure about the shopping "dopamine hit", I only get a cringy feeling in my stomach from spending. I must be missing out

  46. Bob Bob on September 18, 2022 at 4:54 am

    Less human interactions eventually lead to lower birthrates.

  47. Rafael Fuller on September 18, 2022 at 4:55 am

    Just subbed, about to check out some of your other videos!!! I think that you deserve way more views. Did you ever look into using promosm?? I think it would really help you grow your channel.

  48. Violet Gruner on September 18, 2022 at 4:56 am

    Quality is a real problem. Buying on line is over rated. I want to see, touch the item before I lay down my money.

  49. Political Fashionista on September 18, 2022 at 4:57 am

    with online shopping there is a 100% increase in waste. half of the things i buy online end up in the trash can.

  50. shesaidsomething1 on September 18, 2022 at 4:59 am

    Consumer to manufacturer – destroyer of companies/brands. "That’s really cutting out even the brands. So the factories start dealing directly with consumers". No one is talking about this. This is monumental.

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