Why Apple Repairs Are So Expensive

Why Apple Repairs Are So Expensive

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If you’ve ever cracked your iPhone’s screen and taken it to the Apple Store to get it repaired, you may’ve been shocked by just how pricey it was. I recently shattered the corner of my three month old Apple Watch and getting the screen replaced would’ve cost me $300, which is about 70% of the watch’s retail price. So it made more sense for me to just buy a new one. And stories like these have only become more common as Apple’s repair prices have been on the rise. Now there is something I want to make clear before we talk about Apple in particular. And that is, the repair cost of almost all electronics have been steadily increasing for the past decade. It’s certainly not a phenomenon exclusive to Apple. I’m simply using Apple as prime example since it’s the company I’m most familiar with and because they do happen to charge a little more for repairs than their competition.

50 Comments

  1. ender on November 12, 2021 at 10:35 am

    "Why Apple repairs are so expensive"
    Greed.

  2. bobcharlotte on November 12, 2021 at 10:36 am

    As soon as you said you bought a new apple watch instead of repairing your old one, exactly want they want from a customer, it shows your mind cannot be changed and you’ll defend anything Apple does.
    Waiting for your defense of their stance on right to repair by saying "it allows Apple to maintain control over their products."

  3. Sameel Kebab on November 12, 2021 at 10:36 am

    You can’t protect apple now

  4. The Entertaining Obsidian on November 12, 2021 at 10:37 am

    nah man. I do a lot of iPhone repairs and it is really cheap and doesn’t take that much time at all XD. I call bs

  5. no on November 12, 2021 at 10:38 am

    yeah and putting the glass under the camera in the back of the phone, to prevent 3rd party shops of repairing the back early, is definitely not because apple is greedy and want to make money, let’s get real, everybody knows that companies do that to make more money, but yeah sure sometimes they have a reasonable explanation for it, sometimes they don’t

  6. andyrockism on November 12, 2021 at 10:39 am

    #RightToRepair, Louis Rossmann

  7. SanFranPlayz on November 12, 2021 at 10:40 am

    I’m also going to add that the price of repairs is better in the USA, still expensive, but consider other places around the world that charge absolutely mammoth prices. This goes for apple devices themselves as well. The prices of repairs or apple products explodes in places like India, Australia, Mexico, UK. I would’ve spent $1,400AUD on an iPhone 12 128GB, but is cheaper in the US, where it costs around $800-$900. Obviously the USA’s economy is way different to Australia’s, but the conversion still makes me want to cry in a fetal position when I’m looking for a new apple product, because I know it will make my wallet give me the silent treatment for months on end.

  8. ShoZk on November 12, 2021 at 10:42 am

    biased video scam

  9. A2Kaid on November 12, 2021 at 10:42 am

    People who drop their phones are usually forgetful or careless people. I’ve owned phones for many years and have only had a phone drop 3-4 times. Some people are dropping their phones every other week lol

  10. Mr7Shane on November 12, 2021 at 10:43 am

    disgusting apple apologist

  11. Theo T on November 12, 2021 at 10:43 am

    This idiot really tried to defend Apple? What a piece of garbage.

  12. Shaikh Hussain on November 12, 2021 at 10:44 am

    Your out of your senses okay apple wants people to buy new as soon as ther laptop has some problem so that they can money they solder ram ? Why ! They don’t allow people to get spare parts

  13. Anders Hass on November 12, 2021 at 10:45 am

    Now we got framework laptops

  14. YBN Tigor on November 12, 2021 at 10:45 am

    Stecvamesangthooporetranangone

  15. riku on November 12, 2021 at 10:45 am

    louis rossmann can fix any mac for less than half the price. sometimes even for free if it’s trivial. this video sucks, im sorry

  16. TheDeathmail on November 12, 2021 at 10:46 am

    It’s funny, Louis Rossman and Linus Tech Tips have multiple times pointed out that Apple products are good and their prices are actually fair for the quality… but their repairability and the cost for the parts are a scam….

    It’s quite sad really… they can do better… and they don’t… and they are greedy… they want more money… say what you will… but they should never have been so cruel to repair groups and shouldn’t design things to be harder to fix on purpose… they just want more control… and it sucks…

  17. tomas tomus on November 12, 2021 at 10:47 am

    They diagnose Problem very easy. First they disasemble till the only motherboard is exposed. Then putt in the Factory line and use its custom made Machine called PCB tester. Then AI optical inspector which can spot board physical defects

  18. finelinehaven on November 12, 2021 at 10:48 am

    Please be aware of your consumer laws in your country. You may be protected by up to 6 years for repairs, replacement, or a refund of any product.

  19. Hybrid 225 on November 12, 2021 at 10:50 am

    I love how I’m just sitting on my ass and do nothing while the people who get my money are working lol

  20. Burnt Pot on November 12, 2021 at 10:50 am

    Congrats for one million

  21. Illegal freedom on November 12, 2021 at 10:52 am

    Chuck an aftermarket screen on it good as gold

  22. Arthur Danielles on November 12, 2021 at 10:53 am

    It is just one aspect re the ‘right to repair’ activists ongoing up against those like Apple that will see its market share decline. Lets take an example. ‘A’ produces an amazing device better than anyone else.👀 ‘B’ works hard and produces a product that is the same if not better or maybe equal to it. ‘A’ has a bad reputation re after sales, repairs and does not agree with the ‘right to repair’ activists. ‘B’ ensures it has a good affordable and well trained personnel equipped after sales team or allows certain approved INDEPENDENT repair specialists to carry out repairs etc on their products. 👀It gives them the right to buy spares, replace and maintain equipment from them plus give them access to a comprehensive online database that has circuit diagrams, tips and more on replacing items and ! ‘B’ also ensures that ALL of its products are put together in such a way that makes disassembly possible providing the method to do so is followed correctly.👍 ‘B’ has a fixed up front pricing policy AND ANY customer can refer their repair or quotation and or similar for re evaluation at no cost to the customer. NOW.. will Apple survive if that ever happens? Arrogance and failure to look after your customers whilst milking them dry… denying them the right to repair?? 👀 I’ve seen too much over the years re Apple and their indifference which won’t have me buying into it.

  23. Mikequfv on November 12, 2021 at 10:54 am

    Just like car dealerships. $150 for a tire patch at a Mercedes Dealer is unacceptable. My local Mercedes dealer charges $185/hour labour

  24. louis vivas on November 12, 2021 at 10:56 am

    Brought Mac book air for 900 something
    Repair 800
    🤣 apple are 🤡

  25. Flaming Oreo on November 12, 2021 at 10:57 am

    THANK YOU FOR MAKING THIS VID!!

  26. Steve Wu Hang on November 12, 2021 at 10:57 am

    Economy familiale pizza topping choicecostech buying exemple

  27. TheLittleRadicalThinker on November 12, 2021 at 10:59 am

    Apple repair sucks. They simply don’t even know how to diagnose the problem.

  28. Steve Wu Hang on November 12, 2021 at 11:02 am

    Canada hands of light emerging Apple choice waste or eat Apple memory education

  29. Tekk Savvy on November 12, 2021 at 11:02 am

    !

  30. david ludwig on November 12, 2021 at 11:04 am

    Apple are asssholes.

  31. Captain Karoo on November 12, 2021 at 11:09 am

    In my country, the price to repair apple product in apple store just like 50 dollars. Still expensive for me tho but cheap to you

  32. SanFranPlayz on November 12, 2021 at 11:10 am

    8:38
    I personally think it’s absolute bull shit that Apple is playing the ‘protect your intellectual property, security, and consumer safety. How is repairing a device an issue for privacy? They need your password or touch/face ID to get into the phone. Repairing the screen doesn’t make it a privacy violation, it’s more money for Apple. Ever wondered why Apple never does built in protection to an iPhone or other devices? They can, but they won’t, because again, they know that you will come to them asking for their help to repair something that should be able to be repaired by a 3rd party repairer. Unfortunately, and fortunately I have fallen into the Apple trap myself, because I like the brand, however I’m scared to break my new iPhone due to the risk it poses of putting me out of pocket hundreds of dollars for what’s pretty much a piece of glass with an apple logo on the back of it. $400 glass is ridiculous, $60 is more reasonable.

  33. charlsjustin on November 12, 2021 at 11:11 am

    Can u believe this I check my broken airpod pro… it cost me $200 plus…. The price of new one is $200plusss for reall????? This is a shotgun deal… good bussiness haaa… better buy different brand fuck this……

  34. Service Apple Surabaya on November 12, 2021 at 11:12 am

    Apple repair service is so expensive cause they are apple… 😕

  35. Nived Reddy on November 12, 2021 at 11:15 am

    Guys is it possible to replace ipad screen when it’s broken!

  36. Augústo Williams on November 12, 2021 at 11:15 am

    Would you take a Lambo to a Jiffy Lube? No, then why would you take an Apple product to any random repair person? To buy a luxury product you must be able to afford luxury services for that product. No one is being forced to buy Apple products or their services so customers are not victimized by Apple.

  37. Samuniet on November 12, 2021 at 11:17 am

    cause apple wants money

  38. mike Douglas on November 12, 2021 at 11:17 am

    Right to repair is necessary to reduce E-waste and save the environment

  39. Kevin Lau on November 12, 2021 at 11:19 am

    they are very greedy

  40. Unknown on November 12, 2021 at 11:19 am

    they aren’t expensive there 250 without warrenty but if you have warranty it only 50 bucks

  41. Naimur Rahman on November 12, 2021 at 11:21 am

    Like other companies Don’t make thin and good looking high end phone…!

  42. Hybrid 225 on November 12, 2021 at 11:22 am

    So if u work for Apple and ur Phone is shattered then it’s free

  43. Cathay Pacific on November 12, 2021 at 11:22 am

    Thank you for the explanation. Now it would be clear why repair cost can be sky rocket. Of course some machines has sentimental value and it is worth for us to repair it as a precious memory.

  44. srtghfnbfg on November 12, 2021 at 11:25 am

    I think you should’ve researched the subject more before posting a video that shows how biased you are. Check out Louis Rossman’s videos lol
    Edit: I just realised, you’re called "Apple Explained".. Bias was already visible before watching the video lol

  45. Es Gee on November 12, 2021 at 11:25 am

    B.S.

  46. jim on November 12, 2021 at 11:28 am

    I bought an ipad in india and after 3 months they ignored to look or repair when I was having a charging problem.

  47. eurosonly on November 12, 2021 at 11:29 am

    The wrong decisions being made in a fast paced working environment aren’t a thing. The workers work in retail selling products. Their job is to sell you things and services. A good employee will get lots of sales and move up ion the company. An honest employee will educate the buyer on just what they need to do and in most cases, that would mean turning away a potential sale of a product or service. I did this all the time while working at a tech store myself and we made less sales on those days. I was constantly told to push product sales and find any reason to make a sale rather than be honest with the customer and actually help them solve their issue. Instead of restoring someone’s phone that was full of hentai viruses, we were told to persuade the owner to buy a new, faster and a flashier phone. The apple store employees aren’t making mistakes. They’d lose their job real quick if that was the case. They are trainer to sell products and they are just acting in accordance with their programming.

  48. Frank Wu on November 12, 2021 at 11:31 am

    Because Apple wants to encourage consumer shoppers to buy a new devices every year.

  49. Charles Cheng on November 12, 2021 at 11:32 am

    Repair cost is so high simply because they dont want you to repair but get a new one……

  50. tomas tomus on November 12, 2021 at 11:33 am

    Youre False!!!!! Apple sends every repair to Factory at China or wherever Manufacturing plant is for that product. Asus has in Taiwan. MSI laptops are in China – Shanghai and so. Repair prices are set to favour their Repair Business Model.

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